Payment

Payments for orders made at our online store are accepted via Stripe (who accept all major Debit and Credit cards). We do not accept cheques or postal orders.

For customers whose method of payment is in a currency other than GBP, then orders will be subject to the exchange rate on the day of the transaction.

Shipping:

Upon placing your order with us you shall receive an order confirmation email acknowledging receipt of your purchase.

Your order will be dispatched within 7-10 working days (though likely sooner). If you have any queries, please don’t hesitate to get in touch.

We are not responsible for postal service delays. Please note, delays are likely to happen when placing orders during peak times such as Easter and Christmas.

Goods purchased from our Online Store are for personal use only and should not be used for marketing or promotional use except by the artist.

All sales of original pieces and prints are final and non-refundable. Exceptions are made in case of any damage incurred whilst shipping. If this happens, please contact us within 7 days of receiving your parcel at [email protected]

UK Shipping: Customers should expect to receive their item(s) within 3 days of dispatch (unless there is a postal service delay).

International Shipping: Customers should expect to receive their item(s) within 3 weeks of dispatch (unless there is a postal service delay).

 Shipping Charges

Shipping charges include packaging and handling costs, and are based on the dimensions, weight and price of your artwork(s). 

Customers are responsible for any customs charges, if applicable. Please contact your local customs office prior to purchase for more details on duties, taxes and fees according to your countries regulations. 

Please ensure your Shipping Address is correct at the time of purchase. Any postage paid on orders returned to us due to errors in your Shipping Address will be invoiced to you before the order can be shipped again.

All sales are final and non-refundable.

Exceptions can be made in the case of any damage during shipping and not due to our error. If this unfortunately happens, please get in touch within 7 days of receiving the artwork.

In the event of a refund

To complete your return, we require a proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping a Return

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.